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| About Us: |
Our
on-line store offers thousands of party supplies, dance floor giveaways, event
novelties, licensed paper goods, and theme accessories to enhance your party and
accent its theme. We feature decorations, occasion gifts and favors.
Plus, we offer the largest selection of party hats and headgear, inflatables,
masks, noisemakers, jewelry, kits, sunglasses, and much more. |
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| Contact Us: |
If
you have any questions about your order please feel free to contact us: Phone: 1-866-272-9897 E-mail: Contact Us Mail: 300 Jericho Quadrangle Suite 240 West Jericho, NY 11753 |
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| Credit Cards and Payment: |
We accept American Express, Master Card, Visa, and
Discover Cards. Be sure to provide your "exact" credit card number,
expiration date, credit card ID #, and billing address that your credit card bank
has on file. Incorrect information will cause a problem in credit validation,
which may cause a delay in processing your order. Your credit card will be billed
when your order ships only for the items shipped and actual shipping costs.
Credit Cards: Your credit card will
initially be "authorized" for 10% above the exact amount of your product purchase
to reserve for shipping & tax charges. Your card will only be charged the
actual amount when your order ships. The credit will be put back on your card
within 7 days depending on your bank. Debit
Cards: Your debit card will initially authorize the actual total of
your order, but when your order ships a second authorization occurs which includes
product, freight and taxes, if any. Only the second authorization will be withdrawn
from your bank account. However, your bank credit may be temporarily unavailable
by the amount of the initial authorization. Your bank can advise when these funds
become available to you. Purchase Orders:
Schools, hospitals and government agencies may submit a valid Purchase Order.
Purchase Order forms must be faxed to 516-861-1033 before we can process
your Order. Enter this information in the Comments section on the Shipping Form. Please
contact us at 1-866-272-9897 for more info and help. |
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| Imprint & Personalized Items: |
Many
of the items in our line can be custom imprinted with your personal message, logo
or firm saying. Some imprinted items require minimum quantities and additional
plate charges which will be cited in the product description. Some imprinted items
will be shipped from different locations and in separate packages requiring an
additional shipping charge.
Additional charges may apply if your order includes any personalized items. Personalized items are shipped from alternate locations and require separate shipping methods. Personalized items are not returnable
Please call us with questions about imprinted items
at 1-866-272-9897 and ask for Customer Service. |
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| International Orders: |
Orders outside of the 48 states (including
Canada, Alaska, Hawaii, Puerto Rico, The U.S. Virgin Islands, and Guam)
Shipping costs are determined by box size, weight and destination.
We require a $150 minimum order
for orders going to Canada. We require a $200 minimum order amount to ship
Internationally (excluding Alaska, Hawaii, Puerto
Rico, Virgin Islands, Guam). We require a $50 minimum order amount
to ship Orders to Alaska, Hawaii, Puerto Rico, Virgin
Islands, Guam.
They must be prepaid by credit card. All prices
shown on our site are in U.S. dollars.
We do not ship backordered items unless
the backorder shipment is more than the required minimum. Backorder shipments
requires 2nd freight charge. All international
shipping costs are based on package size, weight & delivery destination. Actual
shipping costs are added to your invoice. We only accept credit
cards for purchase online. We do not accept C.O.D. or checks for payment.
Customers pay all international duty and taxes, if any. International shipments
can be sent using domestic shipping options to a U.S. freight forwarder for export.
| International Options
Including Canada, Guam & Virgin Islands : |
| UPS Standard |
Ground Canada only |
| UPS Expedited |
|
| UPS Saver |
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| Alaska, Hawaii, Puerto Rico,
|
| UPS Standard |
Ground |
| UPS 3 Day |
Ground |
| UPS 2nd Day |
Air |
UPS Next
Day |
Air |
| |
| |
|
To view our International Shipping options click
here. |
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| Item # Search: |
You
can go directly to any product on our site by simply entering Item # in the [ITEM
# SEARCH] box, and clicking [Search]. All of our items can be seen in our online
catalog under the Party Services tab. |
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| Navigation: |
- Review Product Categories to go to a product section, or see Party Events
to view themes.
- Click a [Sub-category] to go to the Order Page.
- On
the Order Page, you will see a description and price for each item. On the bottom
of Order Pages are thumbnail images of items in this category.
- Click [Add
to Order] button to send an item to the Shopping Cart.
- You can view and
makes changes to product quantities in the Shopping Cart.
- Click [Select
Shipping] button in Shopping Cart after you've completed ordering.
- Review
Shipping Options in the pull-down menu to select the method of shipping for your
order.
- Click [Checkout] button to complete order.
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| Order Acceptance: |
Our
receipt of your electronic or other form of order, and your receipt of our electronic
Order Confirmation does not signify our acceptance of your order. We reserve the
right at any time after receipt of your order to accept or decline your order.
In the event we do not have an item in stock, we will backorder the item so long
as we can deliver it before your event date. We'll ship your order without the
"out-of-stock" item, and we will try to contact you for a replacement. |
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| Order Tracking: |
We
will mail you an Order Shipped notice and a tracking # so you can track your packages.
You can login to our site in the upper right corner of our home page to check
the shipping status of your order. |
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| Privacy Policy: |
Your
personal information is private and secure. Our secure server protects all information
shared between us by using advanced encryption from VeriSign and by using high
level firewall technology. We will not sell, trade, or rent your personal
information to others. When you purchase items on our site, we request your name,
e-mail address, credit card billing details, shipping addresses, and telephone
number so that we can process your order. You can check the shipping
status of your order by logging in to a secure site to review your order history
and carrier tracking information. We also provide you information via e-mail with
messages for the services you request while on our site. |
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| Return Policy: |
You can return an item for any reason. We
will be glad to replace the item, exchange it for new merchandise, or issue
a full refund for merchandise only, (except for glow, personalized items, gift baskets,
wigs & worn costumes which are non-returnable). Products may be returned
for replacement or refund as follows.
- You must contact us within 14 days
of the invoice date for you to obtain a Return Authorization ("RA") number. This
RA number must be written on the back of your packing slip that you return to
us with your merchandise. We need this RA number to identify the correct amount
to be credited to your charge card, and to properly restock the item. An RA number
is good for only one order return at a time.
- If possible, please advise
us what was wrong with the item for quality control.
- You are responsible
for shipping costs of all returns which were not a result of an error on our part
and/or of us (MakesParties.com) missing a specified delivery date.
- Returned
items will only be accepted in original, unopened packaging. All returns should
be sent via UPS, Federal Express, or any other courier that issues a tracking
number. It is also a good idea for you to insure the package for its content value.
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| Sales Taxes: |
We
automatically charge and withhold the applicable sales tax for orders delivered
to addresses within the states of New York, New Jersey and Texas as required by state law. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state, if applicable. Tax-Exempt companies need to select TAX EXEMPT in the "County" field in the Billing / Shipping page. Then fax us their signed state Tax-Exempt form with their MakesParties Order # immediately after they place their order. Our fax # is (516) 861-1033. If you have any questions, feel free to call us toll free at 1-866-272-9897. |
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| Shipping: |
Domestic orders shipped within the 48 States:
Shipping costs are calculated in our Shopping Cart after you enter your order.
Orders shipped outside of the 48 states:
(including Canada, Alaska, Hawaii, Puerto Rico, The U.S. Virgin Islands,
and Guam) Shipping costs are determined by box size, weight and destination.
The "Actual Freight" is added to your Invoice.
We require a $150 minimum order for orders going to Canada. We require
a $200 minimum order amount to ship Internationally (excluding Alaska,
Hawaii, Puerto Rico, Virgin Islands, Guam). We require a $50 minimum order
amount to ship Orders to Alaska, Hawaii, Puerto Rico,
Virgin Islands, Guam. We can ship to APO/FPO addresses via
United States Postal Services. Please select Ground Shipping for Parcel
Post, delivery time can take up to 4 weeks. For faster service, please select
3DAY AIR and delivery time can take up to 2 weeks.
Additional charges may apply if your order includes any personalized items. Personalized items are shipped from alternate locations and require separate shipping methods.
Following submission
of each order, an email confirmation of the order is sent. Orders received by
1:00 pm (est) usually process the same business day. Orders are usually shipped
within 1 business day after it is received, if the credit card provided validates
and the merchandise is in stock. Personalized Banners ship within 48 hours and
special custom orders will ship separately.
Shipping days begin a "day
after" the order has been shipped. Weekends and Holidays ARE NOT considered
shipping days.
All shipments are FOB Albany.
To view shipping methods, time and rates,
Click
here.
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| Shopping Cart: |
Items
ordered appear in the Shopping Cart. The item # is linked to the Order Page. Quantities
can be changed using the [Update Quantities] button or removed using the [Trash}
icon. To complete your order, click the [Checkout] button. Your order is not sent
until you click the [Submit] button on the Order Review page. The top
section in Shopping Cart allows you to order by entering Item #'s and Qty's. In
this way, you can create your own invoice and receive an e-mail Order Confirmation
and Shipping Confirmation. You can see our products in our online catalog
by clicking the [Party Services] TAB, and then click [Download Catalog] button
or [Party Catalog] link. |
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| Site Security: |
This
is a Secured Site that provides security encryption using a Certified
Digital Signature from VeriSign, Inc and by using high level firewall technology.
If you use a credit card to order online, your credit information will be encrypted,
confidential and security protected. |
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| Terms & Conditions: |
Acceptance
of Terms & Conditions: Your use of this site indicates your acceptance
of these Terms and Conditions. We continue to make changes to our site, so these
Terms and Conditions are subject to change. However, they are always available
for your review in this FAQ section. Jurisdiction
and Venue: You agree that any legal action brought against us shall
be governed by the laws of the State of New York without regard to its conflict
of law principles. You agree that the sole jurisdiction and venue for any litigation
arising from your use of or orders made on our site shall be an appropriate federal
or state court located in New York. Limitation
of Liability: WE MAKE NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESSED
OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THE SITE, INCLUDING BUT
NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE
THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO US ARISING FROM ANY PRODUCT SOLD
ON OUR SITE SHALL BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL OUR COMPANY,
ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL,
INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATED TO PRODUCTS SOLD.
Third Party Links: This site may contain
links to other sites on the Internet that are owned and operated by third parties.
We are not responsible for the operation of or content located on any such site.
Trademark Notice and Copyright: Unless
otherwise specified, all materials appearing on this site, including, without
limitation, text, site design, logos, graphics, icons, and images, as well as
the selection, assembly and arrangement thereof, are our sole intellectual property.
Pages in our site are copyrighted, and all rights under the law are reserved.
You may use the content of this site only for the purpose of shopping or placing
an order on this site, but for no other purpose. No materials from this site may
be copied, reproduced, modified, republished, uploaded, posted, transmitted, or
distributed in any form or by any means without our prior written permission.
All rights not expressly granted herein are reserved. MakesParties.com is a registered
U.S. Trademark. All custom graphics, icons, logos and service names are trademarks
or service marks, and may not be used without our express written prior consent.
Typographical Errors: In the event
a product is listed at an incorrect price due to typographical errors or errors
in pricing information, we shall have the right to refuse or cancel any orders
placed for product listed at the incorrect price. |
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